Our Products

The Complete Enterprise Suite

8 purpose-built products, all unified on the OneID platform. Choose what you need today, scale to everything tomorrow.

TrackIt

Customer Support & Service Desk

Modern, mobile-first customer support and service-desk platform with full ticket lifecycle management, omnichannel communication, AI-powered categorization, and advanced analytics.

🔄Multi-Stage Workflows

GroX

Campaign Management

Multi-channel campaign management application for designing, executing, and analyzing marketing campaigns across Email, SMS, and WhatsApp.

📧Multi-Channel Delivery

Loyalyst

Loyalty Management

Multi-tenant loyalty management platform for creating and operating complete loyalty ecosystems — from point-based programs and tier structures to referral networks and birthday rewards.

CRM

Customer Relationship Management

All-in-one customer relationship management platform that brings together sales, support, communication, and analytics into a single, intuitive interface.

Express

Survey Management & Feedback Analytics

Enterprise-grade survey management and feedback analytics platform that enables organizations to design, distribute, collect, and analyze customer feedback at scale.

📋13 Question Types

🤖AI Survey Generation

🔀Conditional Branching

Explore Express

🎙️

Ecko

AI-Powered Voice Analytics

Enterprise voice analytics platform that transforms customer conversations into actionable intelligence through AI-powered transcription, scoring, and analysis.

Enterprise-grade employee KPI management, performance review, and engagement insights platform. Brings together goal tracking, performance reviews, gamification, attendance, leave, allowances, and analytics.

🎯Goals & KPI Tracking

Pulse

Smart Attendance & Field Workforce

Mobile-first employee attendance and field workforce management application with GPS-based location verification, AI-powered selfie matching, and real-time field tracking.

Not sure which product fits?

Our team can help you identify the right combination of products for your business needs.

Talk to Sales