Growth & Loyalty
Revenue from customers you already have.
Cross-sell, upsell and referral triggered by live sentiment, at 5-7x lower cost than acquiring someone new.
5.1xTop campaign ROI
31.4%Cross-sell rate
+0.6Products per customer
+31%Repeat purchase
How it works
The workflow, step by step.
01
Detect
Opportunity scored from behaviour and sentiment.
GroX02
Gate
Anyone with an open complaint is excluded.
GroX03
Offer
Contextual reward at the right journey moment.
Loyalyst04
Attribute
Uptake tracked back to lifetime value.
GCRM