GCRM · Retention · Grow
A CRM that already knows how they feel.
Pipeline and account management where at-risk is computed from sentiment and behaviour, not inferred from a stalled deal stage.
91.4%Renewal rate
114%Net retention
18At-risk flagged
+22.1%Win conversion
What it does
Sentiment-aware pipeline
Risk flags sourced from conversations, surveys and tickets.
Lead and account scoring
Propensity built on the full interaction history.
Unified timelines
Every call, message and transaction on one record.
Sample figures showing the metrics this module reports, not a promised outcome.
Sample view
What you actually look at.
Retention pipelineThis quarter
At-risk accounts214
Saved138▲ 22
Net retention114%▲ 3pp
Where risk comes from
Most at-risk accounts here were identified from what the customer said, weeks before the deal stage would have shown anything.
Sample layout with representative figures, not a customer account.